Privacy Policy

Last updated: July 01, 2025

Ajerx (“Ajerx,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you share with us. This policy explains how we collect, use, disclose, and safeguard information when you use our website (ajerx.com), products, and services, including website and eCommerce development, software development, mobile applications, and technology consulting.

1. Information We Collect

• Contact & Account Data: name, email, phone, company details, and credentials you provide when you inquire, create an account, or engage our services.
• Billing & Transaction Data: billing address and limited payment details processed via our payment partners.
• Technical Data: IP address, device and browser information, cookies, and analytics signals gathered through our site or apps.
• Project Content: files, datasets, credentials, and instructions you supply for development, integration, migration, or support.
• Communications: emails, messages, meeting notes, and feedback related to projects and support.

2. How We Use Information

• Provide, operate, and improve our website, products, and services.
• Plan, execute, and manage projects; fulfill contracts; and provide support.
• Process payments and send invoices.
• Communicate about proposals, updates, security notices, and marketing (you can opt out at any time).
• Monitor security, prevent fraud/abuse, and comply with legal obligations.

3. Legal Bases (where applicable)

We process personal data on the basis of contract performance, legitimate interests (service improvement, security), consent (where required), and legal compliance.

4. Sharing & Disclosure

We do not sell personal information. We may share limited data with trusted vendors (hosting, analytics, payment, communications) under confidentiality and data-processing terms, strictly for service delivery. We may disclose information if required by law or to protect our rights, safety, or users.

5. International Transfers

Your information may be processed in countries other than your own. Where required, we use appropriate safeguards for cross-border transfers.

6. Data Security

We apply industry best practices (encryption in transit, access controls, secure hosting, backups) to protect data. However, no method of transmission or storage is 100% secure.

7. Data Retention

We retain information only as long as needed for the purposes described above, to meet legal/accounting requirements, or to resolve disputes. At the end of retention periods, we securely delete or anonymize data.

8. Your Rights

Depending on your jurisdiction, you may have rights to access, correct, delete, or restrict processing of your personal data; object to processing; and request data portability. To exercise these rights, contact us using the details below.

9. Cookies & Analytics

We use cookies and similar technologies to remember preferences, measure performance, and improve user experience. You can manage cookies via your browser settings. Some features may not function properly without cookies.

10. Third‑Party Links

Our site may link to third‑party websites or services that we do not control. We are not responsible for their content or privacy practices.

11. Children’s Privacy

Our services are not directed to children under 13 (or the relevant age in your jurisdiction). We do not knowingly collect data from children.

12. Changes to This Policy

We may update this policy from time to time. We will post the new version on this page and update the “Last updated” date above.

13. Contact Us

Ajerx
52/7 East Razabazar, Dhaka 1215, Bangladesh
Email: info@ajerx.com
Phone: +8801791033440